Managing e-business applications in the globalization context
Supp/2007 , p 674..682
Author(s):
Pavel NĂSTASE
Floarea NĂSTASE
Keywords:
E-business, global electronic marketplace, COBIT, IT Governance
Abstract:
Electronic businesses are different than other businesses because they involve any commercial or business activity that takes place by means of electronic facilities (buy and selling online), including on the Internet, proprietary networks and home banking, instead of direct physical exchange or contact. This system creates an environment that operates at a much greater speed than traditional methods and involves much less paper–based evidence of activities. A typical e-business application depends not only on the hardware and networking, but also on software ranging from the operating system to middleware such as databases, web servers and messaging, to the applications themselves. Service Level Management is a means for the lines of business and an IT organization to explicitly set their mutual expectations for the content and extent of IT services. It also allows them to determine, in advance, the steps that will be taken if these conditions are not met. This paper tries to present an analysis of managing components for e-business applications in globalization context in order to establish the strengths and weaknesses points. The most common concerns associated with the use of e-business systems include fraud, privacy, theft of confidential information, customer impersonation, virus or other denial of service attacks and loss of consumer confidence as a result of any of these occurrences.
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