ASSURANCE ON THE RELIABILITY OF MOBILE PAYMENT SYSTEM AND ITS EFFECTS ON ITS’ USE: AN EMPIRICAL EXAMINATION
Vol. 11, Nr. 1/2012 , p97..111
Author(s):
Priyanka MEHARIA
Keywords:
Webtrust, Systrust, Mobile payment systems, Mobile Assurance, Trust, Reliability
Abstract:
Mobile Payment Systems
(MPS) such as Google Wallet are an emerging technology. This paper examines if
mobile assurance as provided by examining the five criteria, namely security,
availability, processing integrity, confidentiality and privacy (as per the
Trust Framework by the American Institute of Certified Public Accountants (AICPA))
has any relationship with use of MPS. The theory used for this study is
technology acceptance model (TAM). Some new measures were developed and
validated. The data was collected by a survey and Structure Equation Model was
used to analyze the data collected. The results of the study indicated that
security, availability, processing integrity, confidentiality and privacy has a
positive relation with the attitude towards use mobile payment system. The
results of the study data suggest that mobile assurance using any of the trust
services correctly predict the intention to use such Mobile
payment systems. The contribution of this study is that this paper extends the
TAM model to include the trust framework with an emerging technology such as
MPS. Another contribution of this study is to provide empirical support in
favor of engagements to provide assurance on the reliability of mobile payment
system by public accounting firms and practitioners (using any of the Trust
Services Principles and Criteria) to have a positive impact of its use.
Download:
http://online-cig.ase.ro/jcig/art/
Back
|
|